Terms of Service

Last updated: January 2026

Please read these Terms of Service ("Terms") carefully before using Follow-Ups Tool ("Service") operated by us ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

Acceptance of Terms

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

Service Description

Follow-Ups Tool is an AI-powered service that helps users analyze and generate follow-up messages. Our Service includes:

  • AI-powered analysis of follow-up messages
  • AI-powered generation of follow-up messages
  • Message refinement and alternative versions
  • Template creation and management (Plus plans)
  • Reminder functionality (Plus plans)
  • Message history and search (Plus plans)

User Accounts

Account Creation

To use our Service, you must create an account by providing a valid email address and creating a password. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibility

You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Account Eligibility

You must be at least 13 years old to use our Service. By using our Service, you represent and warrant that you meet this age requirement.

Payment Terms

Subscription Plans

We offer Free, Basic ($5/month), and Plus ($9/month) subscription plans, as well as a Lifetime deal ($49 one-time). Pricing is subject to change, but we will notify you of any changes before they take effect.

Billing

Subscriptions are billed in advance on a monthly or annual basis. Payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method for the subscription fee.

Refunds

We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied with our Service within 30 days of purchase, contact us for a full refund.

Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will continue to have access to paid features until the end of your billing period.

Acceptable Use

You agree not to use our Service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • To interfere with or circumvent the security features of our Service
  • To attempt to gain unauthorized access to our Service or related systems

Intellectual Property

Our Content

The Service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you submit to our Service (e.g., follow-up messages you analyze or generate). By using our Service, you grant us a license to use, process, and store your content solely for the purpose of providing the Service to you.

AI-Generated Content

Content generated by our AI is provided for your use. You are responsible for reviewing and editing AI-generated content before using it. We do not guarantee the accuracy, completeness, or suitability of AI-generated content.

Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our Service
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately. You may also terminate your account at any time by deleting it through your account settings.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction of MY, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Contact Us

If you have any questions about these Terms of Service, please visit our Contact page.